Refund Policy
Our approach to refunds and cancellations.
1. Overview
We want you to be satisfied with your Dopafix purchase. This policy outlines when refunds may be available.
2. Digital Products
Dopafix sells digital educational products. Due to the nature of digital goods, refunds are generally not provided once the product has been accessed or used. However, we review refund requests on a case-by-case basis.
3. Eligibility for Refund
You may be eligible for a refund if:
- You experienced a technical issue that prevented access to the product
- You were charged in error
- You purchased within the last 14 days and have not substantially used the product
4. How to Request a Refund
To request a refund, contact us at [Support Email] with your order ID and reason for the request. We aim to respond within 5 business days.
5. Processing Time
Approved refunds are processed within 5–10 business days to the original payment method.
6. Exceptions
Refunds are not available for:
- Purchases made with DOPA100 or other 100% discount coupons
- Products that have been fully consumed or used
- Purchases made more than 14 days ago (unless required by law)
Support Email: [Configurable]
Jurisdiction: [Configurable]
Last updated: August 2026